Privacy

fd88 Privacy Policy – How We Protect Your Data

Your personal data belongs to you. This page explains exactly what fd88 collects, why we collect it, how we use it, and what rights you have over it. No vague language, no hidden clauses — just a straight explanation of how fd88 handles your privacy.

Last updated: 1 January 2025
Our Commitment

Six Ways fd88 Protects Your Privacy

Privacy is not an afterthought at fd88. These six principles shape every decision we make about how your data is handled.

End-to-End Encryption

All data transmitted between your device and fd88 is protected by TLS encryption. Your login credentials, payment details, and personal information are never sent in plain text. Encryption is active on every page of the platform, not just the payment screens.

Secure Data Storage

Your personal data is stored on secure servers with restricted access. Only authorised fd88 personnel who need your data to perform their job can access it. All access is logged and audited. fd88 conducts regular security reviews to ensure storage systems remain protected.

No Data Selling

fd88 does not sell, rent, or trade your personal data to third parties for marketing purposes. Your data is used only to operate your account, process transactions, comply with legal obligations, and improve the fd88 platform. That is it — nothing more.

You Control Your Data

fd88 gives you meaningful control over your personal data. You can request access to what we hold, ask us to correct inaccurate information, request deletion of your data, and opt out of marketing communications at any time — all without needing to justify your request.

Minimal Data Collection

fd88 only collects the data that is genuinely necessary to operate your account and comply with legal requirements. We do not collect data speculatively or build profiles beyond what is needed for account management, fraud prevention, and regulatory compliance.

Easy Marketing Opt-Out

Every marketing email from fd88 includes a one-click unsubscribe link. You can also manage your communication preferences directly from your account settings at any time. Opting out of marketing does not affect your ability to receive important account notifications.

Contents

1. Who We Are

fd88 operates the online gaming platform available at fd88.club ("Platform"). In this Privacy Policy, "fd88", "we", "us", and "our" refer to the operator of the fd88 platform. "You" and "your" refer to any person who accesses, registers on, or uses the Platform.

fd88 is the data controller for the personal information collected through the Platform. This means we are responsible for deciding how and why your personal data is processed. If you have any questions about how fd88 handles your data, you can contact us at [email protected].

This Privacy Policy applies to all services offered on fd88, including sports betting, casino games, fishing games, the Wheel, Dragon Master, and the Coin loyalty programme. By using any part of the Platform, you agree to the practices described in this policy.

2. Data We Collect

fd88 collects personal data that is necessary to operate your account, process transactions, verify your identity, and comply with legal obligations. The categories of data we collect are set out below.

Category Examples Purpose
Identity Data Full name, date of birth, gender, nationality Account registration, age verification, KYC compliance
Contact Data Email address, phone number Account communication, support, notifications
Financial Data Payment method details, transaction history, deposit and withdrawal records Payment processing, fraud prevention, AML compliance
Verification Data Government-issued ID, proof of address, selfie for identity verification KYC verification, regulatory compliance
Technical Data IP address, device type, browser type, operating system, session data Security monitoring, fraud detection, platform optimisation
Usage Data Games played, bets placed, pages visited, time spent on platform Responsible gaming monitoring, product improvement
Communication Data Live chat transcripts, email correspondence , support ticket content Customer support, dispute resolution, quality assurance

fd88 does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data unless specifically required by law or responsible gaming obligations.

3. How We Collect Your Data

fd88 collects your personal data through the following channels:

  • Direct registration: When you create an fd88 account, you provide your name, email address, date of birth, and contact details directly.
  • Account activity: When you deposit, withdraw, place bets, or interact with games, fd88 records transaction and gameplay data automatically.
  • Identity verification: When you submit documents for KYC verification, fd88 collects the information contained in those documents.
  • Device and browser data: When you visit fd88.club, our servers automatically log your IP address, device type, browser, and session information.
  • Cookies and tracking: fd88 uses cookies and similar technologies to collect usage data. See Section 7 for full details.
  • Customer support: When you contact fd88 support via live chat or email, we collect the content of those communications.
  • Third-party verification providers: fd88 may receive identity and fraud-check data from third-party KYC and AML service providers as part of the verification process.

4. Why We Use Your Data

fd88 uses your personal data for specific, legitimate purposes. We do not use your data for any purpose that is incompatible with the reason it was originally collected. The main purposes for which fd88 processes your data are:

  • To create and manage your fd88 account and verify your identity.
  • To process deposits, withdrawals, and all financial transactions on the platform.
  • To comply with anti-money laundering (AML), know-your-customer (KYC), and other regulatory requirements.
  • To detect, investigate, and prevent fraud, cheating, and other prohibited conduct.
  • To monitor gameplay for responsible gaming purposes and apply player protection measures where necessary.
  • To provide customer support and resolve disputes.
  • To send you account-related notifications, including transaction confirmations and security alerts.
  • To send you marketing communications about fd88 promotions and offers, where you have consented or where we have a legitimate interest to do so.
  • To analyse platform usage and improve the fd88 product and user experience.
  • To enforce our Terms and Conditions and other platform policies.

fd88 never uses your personal data to make fully automated decisions that have a significant legal or similarly significant effect on you without human review. If automated processes flag your account for review, a member of the fd88 team will assess the situation before any action is taken.

5. Legal Basis for Processing

fd88 processes your personal data on one or more of the following legal bases, depending on the specific processing activity:

  • Contract performance: Processing that is necessary to operate your account and deliver the services you have signed up for, including processing deposits, withdrawals, and bets.
  • Legal obligation: Processing required to comply with applicable laws and regulations, including AML, KYC, and responsible gaming obligations.
  • Legitimate interests: Processing that is necessary for fd88's legitimate business interests, such as fraud prevention, security monitoring, and platform improvement, where those interests are not overridden by your rights.
  • Consent: Processing based on your explicit consent, such as sending marketing communications. You can withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal.

6. Data Sharing

fd88 does not sell your personal data. We share your data only in the following limited circumstances, and only to the extent necessary for the stated purpose:

  • Payment processors: fd88 shares financial data with payment service providers such as bKash, Nagad, and Rocket to process your transactions. These providers are bound by their own privacy policies and data protection obligations.
  • KYC and AML providers: fd88 uses third-party identity verification and anti-money laundering screening services. These providers receive only the data necessary to perform verification checks.
  • Game providers: Some games on fd88 are provided by third-party game studios. These providers may receive limited technical data necessary to deliver the game experience.
  • Regulatory authorities: fd88 may be required to share data with regulatory bodies, law enforcement agencies, or courts where required by applicable law.
  • Business transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the acquiring entity, subject to the same privacy protections described in this policy.

All third parties who receive your data from fd88 are required to handle it securely and in accordance with applicable data protection laws. fd88 does not permit third parties to use your data for their own marketing purposes.

7. Cookies and Tracking Technologies

fd88 uses cookies and similar tracking technologies to operate the platform, remember your preferences, and analyse how the platform is used. A cookie is a small text file stored on your device when you visit a website.

fd88 uses the following types of cookies:

  • Essential cookies: Required for the platform to function. These include session cookies that keep you logged in and security cookies that protect against fraud. These cannot be disabled.
  • Functional cookies: Remember your preferences such as language settings and display options to improve your experience on return visits.
  • Analytics cookies: Help fd88 understand how players use the platform, which pages are most visited, and where improvements can be made. Data collected is aggregated and anonymised where possible.
  • Marketing cookies: Used to deliver relevant promotions and offers. These are only set with your consent.

You can manage your cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from using fd88, but some features may not work as intended. Note that disabling essential cookies will prevent you from logging in.

8. Data Retention

fd88 retains your personal data for as long as your account is active and for a period after account closure as required by applicable law and regulatory obligations. The specific retention periods that apply to different categories of data are:

  • Account and identity data: Retained for the duration of your account and for a minimum of five years after account closure, in line with AML and KYC regulatory requirements.
  • Financial transaction records: Retained for a minimum of five years from the date of the transaction, as required by financial regulations.
  • Communication records: Retained for up to three years from the date of the communication, or longer if relevant to an ongoing dispute or legal matter.
  • Technical and usage data: Retained for up to 24 months from collection, after which it is anonymised or deleted.
  • Marketing consent records: Retained for as long as you remain subscribed, plus a reasonable period after unsubscription to demonstrate compliance.

When data is no longer required, fd88 securely deletes or anonymises it. Data that has been anonymised is no longer personal data and may be retained indefinitely for analytical purposes.

9. Your Privacy Rights

As an fd88 player, you have the following rights over your personal data. You can exercise any of these rights by contacting our support team at [email protected]. fd88 will respond to all data rights requests within 30 days.

Right of Access

Request a copy of the personal data fd88 holds about you, along with information about how it is being used.

Right to Rectification

Request correction of any inaccurate or incomplete personal data fd88 holds about you.

Right to Erasure

Request deletion of your personal data where it is no longer necessary for the purpose it was collected, subject to legal retention requirements.

Right to Restriction

Request that fd88 restricts processing of your data in certain circumstances, such as while a dispute is being resolved.

Right to Portability

Request a copy of your personal data in a structured, machine-readable format that you can transfer to another service provider.

Right to Object

Object to fd88 processing your data for direct marketing purposes or on the basis of legitimate interests, where your rights override those interests.

Exercising your privacy rights will not result in any penalty or restriction on your fd88 account. However, some requests — such as deletion of identity data — may require account closure if the data is essential to operating your account under regulatory requirements.

10. Data Security

fd88 takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your data against unauthorised access, loss, destruction, or alteration. These measures include:

  • TLS encryption for all data transmitted between your device and fd88 servers.
  • Encrypted storage of sensitive data including passwords and payment information.
  • Role-based access controls ensuring only authorised personnel can access personal data.
  • Regular security audits and penetration testing of the fd88 platform.
  • Two-factor authentication available for all player accounts.
  • Continuous monitoring of platform activity for suspicious behaviour and potential security incidents.
  • Staff training on data protection and security best practices.

In the event of a data breach that is likely to result in a risk to your rights and freedoms, fd88 will notify affected players without undue delay and take immediate steps to contain and remediate the breach.

While fd88 takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. You also play a role in keeping your account secure — use a strong, unique password and enable two-factor authentication on your fd88 account.

11. Children's Privacy

fd88 is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not register on or use fd88 under any circumstances.

If fd88 becomes aware that personal data has been collected from a person under 18, we will immediately close the account, void any transactions, and delete the data as quickly as possible. If you believe a minor has registered on fd88, please contact us immediately at [email protected].

12. Updates to This Policy

fd88 may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When material changes are made, we will notify registered players via email or in-platform notification before the changes take effect.

The date at the top of this page shows when the policy was last updated. We encourage you to review this page periodically. Your continued use of fd88 after an update constitutes acceptance of the revised Privacy Policy.

13. Contact Us

If you have any questions about this Privacy Policy, want to exercise your data rights, or need to report a privacy concern, please contact the fd88 data team:

fd88 aims to respond to all privacy-related enquiries within 30 days. For complex requests, we may require additional time and will keep you informed of progress.

This Privacy Policy was last updated on 1 January 2025. If you have been using fd88 since before this date, please review the changes. Continued use of the platform means you accept the current policy.
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